How to upload your proofs
Follow the steps below to upload your documents straight to your Under One Roof account:
1. Log into your account in the usual way.
2. From your account home screen move down the page to the ‘My Applications’ section shown below.
3. Click on the ‘Upload / review documents’ link in the Social Housing section of ‘My applications’ section to open the ‘Document upload’ screen.
4. Scroll down to the bottom of the screen where you will find the upload documents section as shown below.
5. Either:
- Click on the ‘Browse for files’ button to select a document already saved on your own computer or mobile device, or;
- Drag and drop files from your computer or mobile device.
6. After you have selected a file to upload you will need to choose the type of document you are uploading from a drop down list.
7. Next you will need to click on the ‘Upload’ button.
8. The document you have uploaded will then show in a list.
9. The Under One Roof team will review and verify your document(s) as soon as possible.
10. Some helpful hints for the document upload include:
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The maximum file size you can upload is 4MB.
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The file types you can upload are:
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Please only upload documents listed on our website that are required for us to be able to assess your application; or those that we have specifically requested.
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We do not keep all documents. Documents that we do not need to keep on your file are securely deleted
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You do not need to contact Under One Roof to confirm you have uploaded documentation unless we ask you to